Vervantis Energy Careers
We are seeking results-driven energy professionals and graduates
Vervantis energy and utility careers provide results-driven graduates and energy professionals with incredible opportunities. Our clients are large corporations who expect the very best from us; in turn, we can only deliver and thrive because of our exceptional talent.
Interested in Vervantis Energy Careers?
We’d Like To Hear From You!
Vervantis is all about helping people fulfill their true potential – both for our clients and within our own team. We pride ourselves on our positive, supportive, and non-hierarchical workplace culture, and we’re always looking for bright new talent to join us. So if you’d like to be part of one of America’s most innovative, agile, and inspiring energy and utility consulting businesses, get in touch.
Vervantis provide specialist energy and utility consulting and advice. We support some of the world’s largest organizations with utility management software, energy procurement, risk management, utility bill management, energy efficiency, and sustainability reporting software.
The roles are varied from analytical and operational to sales, marketing, engineering, and administration. If you are considering a career in energy or utility management, we would love to hear from you.
Current Positions
Client Manager
(Medellín/Colombia)
We are seeking a highly motivated and skilled Client Manager to join our team at Vervantis, in our Medellín, Colombia office.
Client Manager (Medellín/Colombia)
Job Title: Client Manager
Summary:
We are seeking a highly motivated and skilled Client Manager to join our team at Vervantis. As the Client Manager, you will be responsible for owning the client relationship and ensuring the successful delivery of all contracted services to our esteemed clients. This position requires exceptional communication, organizational, and problem-solving skills to maintain strong client partnerships and promote cross and upselling opportunities. As a new role in our company, the Client Manager will also play a crucial role in developing processes and defining responsibilities to streamline client management operations.
Responsibilities:
- Client Relationship Management:
- Act as the primary point of contact for assigned clients, fostering positive and trusting relationships.
- Understand the unique needs and goals of each client and develop tailored solutions to meet their requirements effectively.
- Regularly engage with clients through meetings, calls, and emails to address inquiries, provide updates, and gather feedback.
- Service Delivery:
- Ensure timely and accurate delivery of all contracted services to clients, including energy procurement contracting, rate and tariff analysis, deposit recovery, ESG reporting, budgeting, and utility bill processing.
- Collaborate with internal teams to coordinate service implementation and resolve any issues or discrepancies promptly.
- Monitor service performance and proactively identify opportunities for improvement.
- Cross and Upselling:
- Identify potential opportunities for cross-selling additional services to existing clients based on their evolving needs and industry trends.
- Collaborate with the Sales and Marketing teams to develop strategies for upselling to clients and expanding business relationships.
- Process Development and Improvement:
- Work closely with the management team to design and implement efficient client management processes, ensuring streamlined workflows and adherence to company standards.
- Provide input and suggestions to enhance existing processes and drive continuous improvement.
- Client Training and Education:
- Provide clients with guidance and training on utilizing our services effectively.
- Keep clients informed about industry developments and best practices to support their utility bill management strategies.
- Reporting and Analytics:
- Generate and analyze regular reports on client satisfaction, service performance, and financials.
- Use data insights to identify areas for growth and enhancement.
Requirements:
- Bachelor’s degree in Business Administration, Management, or a related field.
- Proven experience in client management or account management within the energy/utilities sector is preferred.
- Familiarity with energy procurement, rate analysis, ESG reporting, budgeting, and utility bill processing is a plus.
- Ability to quickly grasp and understand complex concepts related to the utility bill management industry.
- Exceptional communication and interpersonal skills to build rapport with clients and internal teams.
- Excellent organizational and time management abilities to handle multiple clients and projects simultaneously.
- Demonstrated ability to problem-solve and make strategic decisions.
- Analytical mindset with the capability to interpret data and draw meaningful conclusions.
- Fast learning capabilities to stay up-to-date with industry trends, regulations, and best practices.
- Self-motivated, proactive, and able to work independently as well as part of a team.
- Flexibility to adapt to a dynamic, fast-paced work environment.
- Willingness to contribute to process development and take ownership of the new role’s responsibilities.
As a Client Manager at our Utility Bill Management Company, your ability to quickly grasp and learn about various facets of the utility bill management industry will be crucial to excel in this role. Your skills in client management, combined with your fast learning capabilities, will empower you to build strong client relationships, deliver exceptional services, and contribute to the growth and success of our company. If you are passionate about energy management and eager to take on new challenges, we encourage you to join our team and shape the future of our client management department.
Operations Administrator (Medellín/Colombia)
We have an exciting opportunity for Operations Administrator, working in our Medellín, Colombia office in our Latam team.
Operations Administrator (Medellín/Colombia)
Job Title: Utility Analyst – Operations
Job description
Utility Analyst – Operations
Vervantis S.A.S.
Medellin,
Colombia.
We have an exciting opportunity to join our LatAm team working within the Energy Operations Department at Vervantis S.A.S., an energy, sustainability, and utility bill management specialist providing advice, software, and expertise to large and medium-sized companies across the Americas. This is a full-time position located in our Medellin office.
Purpose and Scope
The Medellin support team works with utility service providers, and our employees to deliver a combination of Vervantis’ contracted client solutions with the highest level of customer service, both by taking care of clients’ utility issues quickly and efficiently while helping clients achieve their objectives.
Duties and Responsibilities
- Respond to client and internal inquiries
- Facilitate clients in required set up/close of their utility accounts.
- Review client utility billing variances and provide resolutions.
- Work with external and internal sources to retrieve and interpret client data from the utility billing system and associated databases.
- Collaborate with internal teams to produce various ad-hoc reports.
- Performs other duties, activities, and/or any other projects as assigned.
Skills
- Bachelor’s degree or above
- Proficient in MS Excel and MS Office suite of solutions
- Problem solving skills with attention to detail
- Ability to utilize strong time and task management skills
- Ability to work in a fast-paced environment
- 1+ year of work experience in customer service preferred
- Must have excellent English and Spanish (written and conversational)
Utility Bill Support Representative (Chandler/Arizona)
We have an exciting opportunity for a Utility Bill Support Representative, working in our Chandler, Arizona office.
Utility Bill Support Representative (Chandler, Arizona)
Job Title: Utility Bill Support Representative
Job Location: Chandler, AZ
Company: Vervantis
Position Type: Full-time, In-office
About Us:
Vervantis is a leading utility bill management company specializing in helping clients efficiently manage and optimize their utility bills. We are seeking a dedicated and organized Utility Bill Support Representative to join our team in Chandler, AZ. This position plays a crucial role in ensuring our clients receive accurate utility bills and excellent customer service.
Job Summary:
The Utility Bill Support Representative will be responsible for monitoring a shared email inbox, valida#ng u#lity invoices, contacting utility vendors, managing a ticketing system, providing prompt and concise responses to clients, and facilitating communication between various internal departments. This role requires excellent organizational skills, basic Excel proficiency, strong communication abilities, the ability to learn quickly, and flexibility in adapting to shifting responsibilities.
Key Responsibilities:
- Monitoring Shared Email Inbox:
- Regularly check and manage the shared email inbox for billing support, general inquiries, and facility utility services.
- Prioritize and respond to emails in a #mely manner, ensuring exceptional customer service.
- Validating Utility Invoices:
- Review and validate utility invoices on behalf of clients to ensure accuracy and compliance with agreed-upon terms.
- Identify and resolve discrepancies or billing errors as needed.
- Contacting Utility Vendors:
- Establish and maintain communication with utility vendors to resolve billing issues, obtain missing information, and negotiate favorable terms for clients.
- Build positive relationships with vendors to facilitate efficient invoice processing.
- Managing Ticketing System:
- Utilize the company’s ticketing system to log and track client inquiries and issues.
- Ensure that all tickets are addressed promptly and efficiently.
- Client Communication:
-
Provide clear and concise responses to client inquiries via email or phone, addressing their concerns and questions effectively.
- Offer exceptional customer service to maintain client satisfaction.
- Facility Utility Services Management:
- Manage the day-to-day operations of facility utility services, including processing invoices, handling disconnections, terminations, and new services.
- Collaborate with on-site teams for guidance and address any questions.
-
Project Database Clean-Up and Site Review:
- Assist with project database clean-up, site reviews, and deposit recovery.
- Ensure accurate updates to databases and document any changes made.
-
RFP Transition Tracking:
- Assist with tracking the transition process for Request for Proposals (RFPs).
9. Organizational Skills:
-
Demonstrate strong organizational skills to manage multiple tasks, documents, and data accurately and efficiently.
10. Basic Excel Functions:
-
Utilize essential Excel functions to analyze and manipulate data relevant to utility billing and client accounts.
11. Interdepartmental Communication:
-
Act as a liaison between various internal departments, such as billing, customer service, and sales, to ensure seamless communication and efficient issue resolution.
Qualifications:
- High school diploma or equivalent; associate’s or bachelor’s degree in a related field is a plus.
- Proven experience in utility bill management, customer support, or a related field.
- Proficiency in Microsoft Office, particularly Excel.
- Excellent verbal and written communication skills.
- Exceptional organizational and multitasking abilities.
- Strong problem-solving skills and attention to detail.
- Customer-focused with a commitment to delivering exceptional service.
- Ability to learn quickly and adapt to shifting responsibilities.
- Excellent task prioritization skills and the ability to work independently without a defined process.
- Proficiency with Microsoft Outlook and experience with Mac systems is preferred.
How to Apply:
If you are a highly organized and dedicated individual with a passion for helping clients manage their utility bills, we encourage you to apply for this Utility Bill Support Representative position at Vervantis in Chandler, AZ. Please submit your resume and a cover letter detailing your relevant experience and qualifications to recruiting@vervantis.com.
Vervantis is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive and supportive work environment. Please note that this position is in-office with no remote or hybrid possibilities at this time.
Client Manager (Chandler/Arizona)
We are seeking a highly motivated and skilled Client Manager to join our team at Vervantis, in our Chandler, Arizona office.
Client Manager (Chandler/Arizona)
Job Title: Client Manager
Summary:
We are seeking a highly motivated and skilled Client Manager to join our team at Vervantis. As the Client Manager, you will be responsible for owning the client relationship and ensuring the successful delivery of all contracted services to our esteemed clients. This position requires exceptional communication, organizational, and problem-solving skills to maintain strong client partnerships and promote cross and upselling opportunities. As a new role in our company, the Client Manager will also play a crucial role in developing processes and defining responsibilities to streamline client management operations.
Responsibilities:
- Client Relationship Management:
- Act as the primary point of contact for assigned clients, fostering positive and trusting relationships.
- Understand the unique needs and goals of each client and develop tailored solutions to meet their requirements effectively.
- Regularly engage with clients through meetings, calls, and emails to address inquiries, provide updates, and gather feedback.
- Service Delivery:
- Ensure timely and accurate delivery of all contracted services to clients, including energy procurement contracting, rate and tariff analysis, deposit recovery, ESG reporting, budgeting, and utility bill processing.
- Collaborate with internal teams to coordinate service implementation and resolve any issues or discrepancies promptly.
- Monitor service performance and proactively identify opportunities for improvement.
- Cross and Upselling:
- Identify potential opportunities for cross-selling additional services to existing clients based on their evolving needs and industry trends.
- Collaborate with the Sales and Marketing teams to develop strategies for upselling to clients and expanding business relationships.
- Process Development and Improvement:
- Work closely with the management team to design and implement efficient client management processes, ensuring streamlined workflows and adherence to company standards.
- Provide input and suggestions to enhance existing processes and drive continuous improvement.
- Client Training and Education:
- Provide clients with guidance and training on utilizing our services effectively.
- Keep clients informed about industry developments and best practices to support their utility bill management strategies.
- Reporting and Analytics:
- Generate and analyze regular reports on client satisfaction, service performance, and financials.
- Use data insights to identify areas for growth and enhancement.
Requirements:
- Bachelor’s degree in Business Administration, Management, or a related field.
- Proven experience in client management or account management within the energy/utilities sector is preferred.
- Familiarity with energy procurement, rate analysis, ESG reporting, budgeting, and utility bill processing is a plus.
- Ability to quickly grasp and understand complex concepts related to the utility bill management industry.
- Exceptional communication and interpersonal skills to build rapport with clients and internal teams.
- Excellent organizational and time management abilities to handle multiple clients and projects simultaneously.
- Demonstrated ability to problem-solve and make strategic decisions.
- Analytical mindset with the capability to interpret data and draw meaningful conclusions.
- Fast learning capabilities to stay up-to-date with industry trends, regulations, and best practices.
- Self-motivated, proactive, and able to work independently as well as part of a team.
- Flexibility to adapt to a dynamic, fast-paced work environment.
- Willingness to contribute to process development and take ownership of the new role’s responsibilities.
As a Client Manager at our Utility Bill Management Company, your ability to quickly grasp and learn about various facets of the utility bill management industry will be crucial to excel in this role. Your skills in client management, combined with your fast learning capabilities, will empower you to build strong client relationships, deliver exceptional services, and contribute to the growth and success of our company. If you are passionate about energy management and eager to take on new challenges, we encourage you to join our team and shape the future of our client management department.
Join Us!
Serving Commercial and Industrial Energy Consumers Across the Globe
Vervantis commercial energy consultants serve multiple countries and geographies providing a single solution for outsourced energy & sustainability expertise for businesses. We manage and centralize utility, CSR and ES&G programs, providing regional support to deliver local language expertise across established and emerging markets.
“Vervantis manages our energy purchasing, billing, account administration, sustainability and everything in-between. The service is incredible, they’re always going beyond our agreement to help”
Winnie Buchanan
Director Facilities – Aaron’s Inc.
“The team at Vervantis got to know our business and found a renewable energy solution that not only met our environmental goals but saved us money and provided covered parking too”
Brian Wedgeworth
Facilities Director –
Mountain Park Health Centers
“We used Vervantis engineers for ASHRAE energy audits of our town buildings. The operational and behavioral inefficiencies identified saved us almost 10% without spending a cent on equipment”
JoAnn Cathcart
Town N. Attleborough
Utility Rates Analyzed
Spend Managed $Billion
Invoices Processed
